Where is my order
Track Your Order
Every order ships tracked. You will receive a tracking number by email as soon as your parcel leaves us.
What each status means
| Processing | Payment received and your order is being picked and packed |
| Dispatched | The parcel has left us and is with the courier — tracking number sent by email |
| Out for delivery | On the van and due with you today |
| Delivered | Handed over, left in your safe place, or with a neighbour |
Tracking your parcel
Your dispatch email names the courier carrying your parcel and includes the tracking number. Enter that number on the courier’s own tracking page:
- Royal Mail — royalmail.com/track-your-item
- Evri — evri.com/track-a-parcel
- DPD — dpd.co.uk/tracking
Tracking has not updated
Tracking can sit still for a day, particularly over a weekend or bank holiday. If there has been no movement for three working days, email help@wearlibas.com with your order number and we will chase the courier for you.
Need a hand?
Send us your order number and we will tell you exactly where your parcel is.